Consultations are by appointment only but urgent requests are given priority.
Appointments can be made by going to the practice website and clicking on the ASK MY GP link. All requests are triage by a GP and patients will be contacted by return message, video consultation, telephone consultation or a face to face consultation. Any patients who do not have internet access can telephone reception and the request will be put into ASK MY GP by the receptionist. No consultations will be booked by the receptionist. However, if an urgent appointment is requested at any time, this will be dealt with immediately.
Although you can request a particular GP, this is not always possible and you may be assigned to a different GP.
Those who work during the day may find the Monday and Thursday evening surgeries particularly useful. However, we would ask that patients attend the surgery in the morning if at all possible as all the doctors are available then.
Remember that a face-to-face consultation is not always necessary. If you would like to book a telephone consultation with a doctor or nurse please ask a receptionist.
Online Prescriptions
You can now order your repeat medication online! The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
To use EMIS Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Click here to login to EMIS Patient Access
Alternatively, you can email your request to us at wbccg.prescriptions.p92004@nhs.net or put your request in the box at the surgery.
Patients' Requests
Wherever possible we will try to accede to any patient's request to see a particular doctor. if we cannot, we will explain why. We can also provide a chaperone on request; please ask at reception. Situations where the presence of chaperone may be appropriate are explained here (PDF, 65KB).